Where do we ship?
Ms Allure currently ships to Australia, New Zealand, Canada, South Africa, the United States and countries within our active European Union market. Available destinations and shipping rates are confirmed at checkout.

Will I receive a tracking number?
Yes. Once your order is dispatched, you will receive tracking details so you can follow your delivery.

When will my order be dispatched?
We aim to dispatch in-stock orders within 2-3 business days. Pre-order, backorder or made-to-order items may have different timeframes, which will be shown on the relevant product page.

How long will delivery take?
Delivery times vary by destination and carrier. Once an order has left us, carrier delays can occur, but our team is available to help if you need assistance.

How is my order packaged?
Orders are carefully packed using protective materials and a mailing box to help keep your jewellery and accessories secure during transit.

If you have a shipping question, contact customersupport@msallure.com.au.